If you can’t find the answers here, get in touch. We will be happy to help.
Support includes: Availability to answer your questions (e-mail: 2 business days, Slack: 1 business day) Answering technical questions about item’s features Assistance with reported bugs and issues Discretionary version updates during the license period Support doesn’t include: Customization services (available...
The Startup Plan comes with e-mail support. The Unlimited Plan comes with e-mail support, but we are available also on Slack.
When your plan expires, your product remains working & your license valid. But you lose your support & updates. To extend your support, you will have to extend your membership plan.
Yes, all our products come with free support during your active subscription.
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